Return & Exchanges policy

At Sportsdayly, we are committed to providing you with the best shopping experience. If you’re not completely satisfied with your purchase, we’re here to help! Please review our return policy below to ensure a smooth return process.

Eligibility for Returns:

• Returns are accepted within 30 days of the purchase date.
• Items must be in their original condition: unused, unworn, unwashed, and with all tags and packaging intact.
• Footwear must be returned in the original box and must not show any signs of wear (e.g., dirt, scratches, or scuffs).
• Certain items, such as clearance or final sale products, may not be eligible for return. These will be clearly marked on the product page.

How to Initiate a Return:

1. Contact us: Please reach out to our customer service team via email at support@sportsdayly.com to request a return authorization.
2. Return Shipping: Once your return is approved, we will provide you with a return shipping label. For standard returns, you will be responsible for return shipping costs unless the item is defective or there was an error in the order.
3. Pack the Item: Carefully package the item in its original box (if applicable) and include all tags and accessories. Ensure the return label is clearly attached to the outside of the package.
4. Ship Back: Send the item back to the designated return address, and we will notify you once your return has been processed.

Refunds:

• Once your return is received and inspected, we will process a refund to your original payment method.
• Refunds typically take 5-7 business days to reflect in your account, depending on your bank or payment provider.
• Please note that the original shipping fees are non-refundable unless there was an error with your order.

Exchanges:

• We currently do not offer direct exchanges. If you need a different size or style, please initiate a return for a refund and place a new order for the desired item.

Damaged or Defective Items:

• If your item arrives damaged or defective, please contact us immediately so we can resolve the issue. We will arrange for a replacement or refund, including return shipping at no additional cost to you.

Non-Returnable Items:

• Gift cards, clearance items, and items marked as “final sale” are not eligible for return.

Questions? If you have any questions or need further assistance, our customer service team is here to help. Please contact us at support@sportsdayly.com.

Thank you for shopping with Sportsdayly! We appreciate your business and look forward to serving you again soon.